Customer Service workshops are specially designed to develop the skills and behaviors of the participants, to offer exceptional customer care. It also empowers participants to provide effective solutions to customers who walk in with product or service issues, when they arise.
You’ll learn how to answer calls by introducing yourself appropriately to the customer. From the time you take that call to the end we will guide you to make that call a profitable call for your organization. Hoe you should be addressing the caller, effective listening, steps to put the caller on hold, transfer calls and end the call professionally.
Services Providing by Cognito Asia
Other Programs
FAQ
What is the purpose of the program?
The purpose of the Training Program for Federal TRIO Programs (Training Program) is to provide Federal financial assistance to train the staff and leadership personnel employed in, or preparing for employment in, Federal TRIO Program projects.
Who attends The Creativity Workshop?
People from all walks of life and professions, all ages, and many different countries. Our participants include educators, writers, business people, artists of all kinds, homemakers, psychologists, IT people, health professionals, scientists, and university students.
